Implementation of the hybrid teleaudiology model: acceptance, feasibility and satisfaction in a cochlear implant program
نویسندگان
چکیده
ABSTRACT Purpose This article aims to describe the incorporation of teleaudiology in routine a highly regarded, government funded, cochlear implantation program and evaluate satisfaction users their families with hybrid assistance. Methods Actions were developed that provided connection between specialists, through model teleaudiology, combining remote practices (synchronous/asynchronous) face-to-face care. To check patient Customer Satisfaction Questionnaire (CSQ) was applied. Results 218 appointments 23 other presential attendances coordinated, teleconsultations, guidance counseling; parent coaching hearing rehabilitation validation, therapy; troubleshooting, implant first activations mappings, intra-operative measures, teleconsultations specialists delivery repaired electronic devices. Of participants, 36 patients responded questionnaire reported being very satisfied services general or large part (88.9%) amount care they received (72.2%).This study suggested that, at some point during pandemic, most had needs met using long term Conclusion The approach audiology feasible, accepted achieved user satisfaction.
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ژورنال
عنوان ژورنال: Audiology - Communication Research
سال: 2022
ISSN: ['2317-6431']
DOI: https://doi.org/10.1590/2317-6431-2021-2538en